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Starbucks to hire more baristas in bid to win back customers
The move to increase staff numbers comes as the coffee shop giant continues to see sales fall. The move to increase staff numbers comes as the coffee shop giant continues to see sales fall.
BBC News
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How to Bring Out the Best in Your Team
Improving performance requires trust, empathy—and a bit of tough love.
Improving performance requires trust, empathy—and a bit of tough love.
HBR.org
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The 6 Forces of Failure—and How to Protect Your Company from Them
Sean Jacobsohn, founder of the Failure Museum, shares notable product failures and the lessons we can learn from them.
Sean Jacobsohn, founder of the Failure Museum, shares notable product failures and the lessons we can learn from them.
HBR.org
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Introducing a New Era of HBR IdeaCast
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Empathy Is a Non-Negotiable Leadership Skill. Here’s How to Practice It.
Six strategies for mobilizing, engaging, and connecting with others.
Six strategies for mobilizing, engaging, and connecting with others.
HBR.org
